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Fix My Street
Civic participation that allows the active involvement of citizens in managing their street or neighbourhood.
Type of content:
Assets
Type of asset:
Use case
Data source
Big data potential
No
Policy domains:
Urban Planning & Transport
Phase in the policy cycle:
Policy Implementation
Open license availability
No
Ease of use
High
Website
Tags:
Smart City
Smart Government
Citizen-centred policy-making
Serves:
Addresses:
| SWOT Analysis for Fix My Street |
||
|---|---|---|
| Helpful | Harmful | |
Internal |
Strengths• User friendly Interface: Report a problem by entering a nearby UK postcode, or street name and area, locating the problem on a map of the area and entering details of the problem • Map based website and app that helping people in the United Kingdom inform their local authority of problems needing their attention, such as potholes, broken streetlamps, etc. • Reports are published on the site • Matches users’ postcodes and the category of their problem to the correct local authority. No need for the user to know which authority is responsible for a specific type of problem in a specific location. • Monitoring tools: citizens can track and discuss the performance of their governments in response to the overall state of their environments • Democratizing an otherwise bureaucratic process |
Weaknesses• Inclusion of people from different sociodemographic backgrounds: Access and use of these platforms, in particular, might be difficult for marginalized groups in society as it requires skills and aptitude that are often out of their reach • The cost of the equipment to access the platforms (e.g. smartphones, tablets, or computers) is a potential factor promoting exclusion. • Need to better understand the degree of sociodemographic inequality on platforms. • No user authentication |
External |
Opportunities• Recent advances in crowd-based production technologies and other associated methods have triggered numerous crowdsourcing initiatives for a wide range of government, civic, and commercially oriented causes. • Web-based platforms that crowdsource civic participation for urban governance have become increasingly prominent in recent years • Promoting civic engagement: citizens can track and discuss the performance of their governments in response to the overall state of their environments • Public service improvement • Promote accountability • Democratizing bureaucratic processes |
Threats• Marginalizing certain groups of the population • The cost of the equipment to access the platforms (e.g. smartphones, tablets, or computers) is a potential factor promoting exclusion. |
Comments
@dhmhtrshv
Submitted by Michelle on Mon, 12/03/2018 - 16:01
Would definitely use such a…
Would definitely use such a tool for my neighborhood, it is really useful to have the opportunity to speed up or even bypass bureaucratic and time consuming processes with smart solutions.