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Vancouver User Voice
The city of Vancouver used a feedback-gathering web-based software to solicit ideas, votes and comments (a process called “ideation”) on how to make the city more environmentally responsible.
Type of content:
Assets
Type of asset:
Use case
Data source
Big data potential
No
Policy domains:
Environment & Energy
Phase in the policy cycle:
Policy Design and Analysis
Open license availability
No
Ease of use
High
Tags:
Smart City
Smart Government
Citizen-centred policy-making
Cooperative work
Serves:
Addresses:
| SWOT Analysis for Vancouver User Voice |
||
|---|---|---|
| Helpful | Harmful | |
Internal |
Strengths• Enhancing urban sustainability • Increasing public engagement • Citizens were able to vote and comment on entries. • City officials followed up on each entry to discuss possible outcomes. • The project team engaged over 10,000 people from Vancouver and 35,000 people from cities around the world to develop its plans. |
Weaknesses• Inclusion of people from different sociodemographic backgrounds: Access and use of these platforms, in particular, might be difficult for marginalized groups in society as it requires skills and aptitude that are often out of their reach • Active for one year |
External |
Opportunities• Cut carbon emissions • Reduce our dependence on fossil fuels • Keep energy affordable in the long term • Achieve 100% of our energy needs from renewable sources before 2050 • Recent advances in crowd-based production technologies and other associated methods have triggered numerous crowdsourcing initiatives for a wide range of government, civic, and commercially oriented causes. • Web-based platforms that crowdsource civic participation for urban governance have become increasingly prominent in recent years • Promoting civic engagement: citizens were able to vote and comment on entries |
Threats• Substantial criticism for marginalizing certain groups of the population -the cost of the equipment to access the platforms (e.g. smartphones, tablets, or computers) is a potential factor promoting exclusion |
