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Improve your neighbourhood.
SWOT Analysis for Improve the Neighborhood |
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Helpful | Harmful | |
Internal |
Strengths• Map based website and app that helps people in the Netherlands inform their local authority of problems needing their attention, such as potholes, broken street lamps, vandalism etc. • Provides reports to the relevant municipality or district council: No need for the user to know which authority is responsible for a specific type of problem in a specific location. • Monitoring tools: citizens can track and discuss the performance of their governments in response to the overall state of their environments • Democratizing an otherwise bureaucratic process |
Weaknesses• Inclusion of people from different sociodemographic backgrounds: Access and use of these platforms in particular, might be difficult for marginalized groups in society as it requires skills and aptitude that are often out of their reach • The cost of the equipment to access the platforms (e.g. smartphones, tablets, or computers) is a potential factor promoting exclusion. • Need to better understand the degree of sociodemographic inequality on platforms. • No user authentication |
External |
Opportunities• Recent advances in crowd-based production technologies and other associated methods have triggered numerous crowdsourcing initiatives for a wide range of government, civic, and commercially oriented causes. • Web-based platforms that crowdsource civic participation for urban governance have become increasingly prominent in recent years • Promoting civic engagement: citizens can track and discuss the performance of their governments in response to the overall state of their environments • Public service improvement • Promote transparency and accountability, • Democratizing bureaucratic processes |
Threats• Marginalizing certain groups of the population • The cost of the equipment to access the platforms (e.g. smartphones, tablets, or computers) is a potential factor promoting exclusion. |
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